The essentials

What information we collect

We only collect what we need to run our site, take orders, and support you.

Information you provide

When you contact us or place an order, you may provide your name, email address, phone number, delivery details, and any custom cake notes.


Order & payment details

If you purchase through our shop, payment is processed by our payment provider. We donโ€™t store full card numbers on our servers.


Website usage data

We may collect basic analytics (like pages viewed and device type) to improve our site and understand what customers love.


Cookies & similar technologies

Cookies help the site work properly (for example, keeping items in your cart) and can help us measure performance.

How we use it

Why we collect your data

We use your information to process orders, respond to messages, and deliver the best possible experience on our site.

We may also use data to prevent fraud, keep our website secure, and comply with legal obligations. We do not sell your personal information.

Ask a privacy question
Baker preparing dough with a rolling pin in a bakery

Your choices & rights

Questions about your data? Here are the most common requests we can help with.

Access & correction

You can ask what personal information we have about you and request corrections if something is inaccurate.

Delete your information

You can request deletion of your personal information where weโ€™re not required to keep it for legal, accounting, or security reasons.

Marketing preferences

If you receive marketing emails from us, you can opt out at any time using the unsubscribe link or by contacting us.

Cookies controls

You can control cookies through your browser settings. Disabling some cookies may affect site features like the cart or checkout.

Third-party services

Some features (like payments, maps, or embedded content) may be provided by third parties that have their own privacy policies.

Contact us

Email us at [email protected] or call 12345678 and weโ€™ll help.