The not-so-scary fine print

Terms of Service

These Terms explain how ordering, payments, pickups/delivery, and our website work at Crazy Cakes. By using our site or placing an order, you agree to them.

Assorted decorated cakes on bakery display shelves

What these Terms cover

A quick, friendly overview of the key rules for orders, custom designs, and using our website.

Ordering & custom designs

Custom cakes are made to order. Provide details (theme, servings, date, dietary needs) and we’ll confirm availability and a final quote.

Pricing & deposits

Prices vary by size and complexity. Some orders require a deposit to reserve your date; the balance is due before pickup/delivery unless we agree otherwise.

Changes & cancellations

Need to tweak your design? Tell us as soon as possible. Changes may affect price and timelines. Cancellations may be subject to fees depending on how close we are to your date.

Pickup & delivery

Pickup is available during business hours. Delivery (if offered) is scheduled in a time window; ensure someone can receive the order and provide safe access.

Allergens & food safety

Our kitchen may handle common allergens (e.g., dairy, eggs, wheat, nuts). We can’t guarantee an allergen-free environment—please contact us before ordering.

Website use

Please use our site responsibly. Don’t misuse forms, attempt to disrupt the site, or copy our content without permission.

Questions we get a lot

Terms & ordering FAQs

If you don’t see your question here, reach out and we’ll help.

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